IT Consulting and Project Management
Independent, engineer-led advice and delivery. We review your IT, plan the work, and run the projects, using Waterfall (PRINCE2), Agile or your own governance framework.
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PRACTICAL IT STRATEGY AND DELIVERY
When you need
You need an honest assessment of your IT and a roadmap for the next few years.
You have work that needs a project manager who can run it through to completion.
You know the problem but cannot yet document what a new system needs to do.
You want help choosing a vendor from someone who is not selling you the product.
You want to replace slow, error-prone manual processes with automated ones.
You have no disaster recovery or continuity plan and need one.
INDEPENDENT, SENIOR AND VENDOR-NEUTRAL
Advice from engineers, not salespeople
Every director at PicNet is an engineer. When we review your IT, the advice comes from people who have built and run these systems for decades. Guido Tapia has worked in software architecture for more than 30 years. David Booth has run cloud and IT services for more than 20, and is a certified PRINCE2 practitioner and Scrum Master.
We are not tied to any one vendor's stack, so we can recommend what suits your business rather than what suits a reseller. We interview your management and IT team, map how things work now, and give you a clear plan you can act on, with us or without us.
PicNet is a team of ten, half of them senior engineers, several with more than fifteen years at the firm. You deal with the same experienced people from the first review through to delivery.
FROM FIRST REVIEW TO FINAL HANDOVER
How we run a project
We learn how you work
We interview your management and IT team and map your current systems, so we understand the business before recommending anything.
We hand you a blueprint
You get a clear roadmap with options and indicative costs, written in language your whole leadership team can read.
We set up the controls
We agree a schedule and a Gantt chart, maintain a risk register, and build a RACI matrix on larger projects.
We run it your way
We match your governance, whether that is Agile with daily standups and a Kanban board, or Waterfall with weekly progress reports.
We leave you self-sufficient
We document the work and transfer knowledge to your team, so you are never locked in to us.
CREDENTIALS AND EXPERIENCE THAT MATTER
What we bring
PRINCE2 and Scrum-certified project managers who adapt to your governance rather than imposing ours.
We act as a virtual CIO or part-time IT manager, as we do for the Cruising Yacht Club of Australia.
We can place senior people inside your team. We seconded a business analyst, project manager and database administrator into Transport for NSW for up to two years.
We have run projects and business analysis for NSW Health and IHACPA, from requirements through to live systems.
Senior analysts who turn a vague problem into a documented, buildable specification.
WORK THAT PROVES IT
Some of our Case Studies
SCALING A GOVERNMENT TECHNOLOGY TEAM
When an agency's projects scale faster than it can hire and grow technical leadership, delivery slows down. Transport for NSW needed senior people who could work inside their own teams and governance to keep major programs moving.
Transport for NSW was running multiple large infrastructure, engineering and technology projects at once. It could not scale its technical leadership and specialist resources fast enough to keep pace with the work.
PicNet seconded a senior business analyst and project manager into the Transport for NSW Digital Technology team for around two years, alongside a database administrator on an 18-month placement. Our people worked inside the agency's own Jira and Confluence governance on state-wide technology initiatives.
THE IMPORTANCE OF IT HEALTH
The use of information systems for the healthcare industry is important to improve the quality of patient care, increase productivity, lower medical costs, boost patient satisfaction, and create a better working environment for healthcare providers.
NSW Health is primarily responsible for the public health systems in NSW, and many of the challenges they face are unique and require custom solutions. These include improving productivity, reducing health care costs, and enhancing patient care.
PicNet has delivered software engineering, analytics and data warehousing projects for the Ministry of Health since 2015. Our project managers and business analysts led the Clinician Billing Portal and the Emergency Access View, working across multiple hospital sites to turn clinical workflows into working systems.
WHEN INSTITUTIONS NEED TO MODERNISE
Institutions are the cornerstones of our society and shape our culture. They are often slow to adapt and adjust to the changing tide of technology however. This can lead to inefficient and costly problems in a fast paced advancing world.
The Cruising Yacht Club of Australia is a tradition in Australia, Home of the Sydney to Hobart, a fixture in Rushcutters, and the premiere yacht racing club of Australia. This institution was looking to modernise, and transform its IT infrastructure floor to ceiling, but it was also looking for a plan to ensure it kept modernising.
PicNet (in 2020) performed a detailed IT review including Management practices, Governance, IT infrastructure, Applications, Analytics and Social Media. PicNet’s review resulted in a blueprint/digital transformation program for the next 5 years, making the Cruising Yacht Club of Australia's operations one of the most efficient in the industry.
PROVIDER AND PARTNER
Access to medicine and high quality health care is a must in the modern world. For over half a century, Pfizer Australia has been the nation's leading provider of prescription medicines and health products. This was not possible without partnering with Government and other healthcare providers.
Pfizer Australia required a major new financial budgeting and forecasting system across their business - from business analysis and requirements gathering to vendor selection and technical implementation. They had to look for someone to engage in consulting and managing the project.
PicNet has provided Pfizer Australia with the Management and Tech Support for its Eyre Care and MyDoctors portal applications, and Consulting and Project Management of their Financial Budgeting and Forecasting system.
A GLOBAL BRAND
Being a global consumer goods company with focus on hygiene, health, and nutrition, Reckitt Benckiser aims to make the world a cleaner and healthier place to live in. They intend to make this possible with the use of their innovative products and educational initiatives.
RB was looking for a partner to deliver important business projects and IT support. These included Business Continuity Planning, IT DRP, Business Analysis, .Net application development and an ongoing IT Helpdesk for its desktop applications.
PicNet worked for many years providing RB with multiple consulting services, including Disaster Recovery Plans, Risk Management, IT Infrastructure services and architectural designs, Software Development, Advanced Analytics and the like.
INNOVATION IN BUILDING AND CONSTRUCTION
Digital Technology is fundamental to the Building and Construction industry. The productivity benefits to be achieved using the correct technology are enormous.
LIPMAN - IT ALL STARTED IN '66
Ever since its inception in 1966 as a company focused on integrity, stability and quality, Lipman Pty Ltd has forged a proven track record of success within Australia's construction industry. Founded by Phillip Lipman, the original company vision was focused towards “co-operative contracting”, which is still both relevant and apparent in the way we operate today, over 50 years later.
PicNet delivered a complete review of Lipman IT systems, infrastructure and software applications providing Lipman with a technology platform to deliver fantastic building and construction projects all over the nation.
A FAST CHANGING WORLD
Technology has many effects and has helped develop economies at a very fast rate. Businesses must make use of new and advanced technologies in order to keep up. AW Edwards is no different being one of the most respected construction companies in Australia, and whose aim is to make a difference for their clients and employees.
AW Edwards is known around the nation for its complex and innovative construction projects across different industries and clients. In order to grow their already impressive portfolio, they had to adapt and embrace new technologies.
PicNet completed a detailed review of AWE operations and projects providing AWE with a detailed technology blueprint for years to come.
MODERN AND COMMITTED
With lots of entertainment, dining options, and event spaces, The Shellharbour Club not only provides a modern experience for its members, but is also committed in supporting its local community groups, charities, and sports organisations. Hence, it is a must to maintain a professional and personal service to its members in order to provide benefits to the community.
The Shellharbour Club offers its members a family-friendly environment and aims to exceed expectations with every visit. To maintain this exceptional quality of experience, they were in need of a modern IT infrastructure to help manage its communication services and backoffice solutions.
PicNet completed a detailed review, analysis, and recommendations on a new IT infrastructure for the Shellharbour Club. The new infrastructure included new internet capabilities, telephony and communication services, new backoffice solutions and architectures.
A PLETHORA OF MARINE SERVICES FOR NATIONAL DEFENCE
DMS Maritime Pty Limited (DMS) was formed in 1997 to service a complex 10-year contract delivering a very diverse range of Port services and equipment and vessels for the Royal Australian Navy. Under the Port Services and Support Craft (PSSC) contract, DMS provides a comprehensive and wide range of support activities to the Australian Defence Force (ADF). Over the years the company has grown to deliver other projects and services, such as the delivery and through life support of a fleet of 14 Armidale Class Patrol Boats for the Royal Australian Navy.
PicNet has a strong and long standing relationship with DMS Maritime (DMS). PicNet consults with DMS on all aspects of information technology and developed all of its internet/intranet based applications.
PicNet developed a new IT strategy for DMS and managed its IT for a number of years. PicNet also developed and supported numerous software applications custom built for DMS operations.
HEALTHY AUSTRALIA
TerryWhite Chemmart is one of Australia's leading retail pharmacy networks delivering frontline healthcare. With more than 450 community pharmacies across Australia, we are committed to delivering real chemistry to every community across Australia - ensuring every Australian has easier access to pharmacists and expert health advice every day. TerryWhite Chemmart provides high-quality, accessible and cost-effective community-based health care services and programs.
Terry White Management is an Australian owned pharmacy group first established in Woody Point QLD in 1959, and today are one of the top retail pharmacy brands in Australia, with over 150 franchises.
PicNet project managed a national roll out of specialised WIFI technologies to all of Terry White chemists to work with a skin design technology implemented at each pharmacy.