
IT consulting and project management in Sydney
PicNet is an independent Sydney IT consultancy: a small, highly skilled team led by engineer-directors. We review your IT, plan the roadmap, help you choose vendors and run the projects, using Waterfall (PRINCE2), Agile or your own governance framework.
Contact Us TodayIT consulting services in Sydney
Practical IT strategy and delivery, for when you need:
You need an honest assessment of your IT and a roadmap for the next few years.
You have work that needs a project manager who can run it through to completion.
You know the problem but cannot yet document what a new system needs to do.
You want help choosing a vendor from someone who is not selling you the product.
You want to replace slow, error-prone manual processes with automated ones.
You have no disaster recovery or continuity plan and need one.
Advice from engineers, not salespeople
Independent, senior and vendor-neutral.

Every director at PicNet is an engineer. When we review your IT, the advice comes from people who have built and run these systems for decades. Guido Tapia has worked in software architecture for more than 30 years. David Booth has run cloud and IT services for more than 20, and is a certified PRINCE2 practitioner and Scrum Master.
We are not tied to any one vendor's stack, so we can recommend what suits your business rather than what suits a reseller. We interview your management and IT team, map how things work now, and give you a clear plan you can act on, with us or without us.
PicNet is a small, highly skilled team built around senior engineers, several with more than fifteen years at the firm. You deal with the same experienced people from the first review through to delivery.
How we run a project
Every engagement starts with discovery: we interview your management and IT team before we recommend anything.
We learn how you work
We interview your management and IT team and map your current systems, so we understand the business before recommending anything.
We hand you a blueprint
You get a clear roadmap with options and indicative costs, written in language your whole leadership team can read.
We set up the controls
We agree a schedule and a Gantt chart, maintain a risk register, and build a RACI matrix on larger projects.
We run it your way
We match your governance, whether that is Agile with daily standups and a Kanban board, or Waterfall with weekly progress reports.
We leave you self-sufficient
We document the work and transfer knowledge to your team, so you are never locked in to us.
What we bring
Credentials and experience that matter.
PRINCE2 and Scrum-certified project managers who adapt to your governance rather than imposing ours.
We act as a virtual CIO or part-time IT manager, as we do for the Cruising Yacht Club of Australia.
We can place senior people inside your team. We seconded a business analyst, project manager and database administrator into Transport for NSW for up to two years.
We have run projects and business analysis for NSW Health and IHACPA, from requirements through to live systems.
Senior analysts who turn a vague problem into a documented, buildable specification.
Some of our Case Studies
Work that proves it.

Scaling a government technology team
When an agency's projects scale faster than it can hire and grow technical leadership, delivery slows down. Transport for NSW needed senior people who could work inside their own teams and governance to keep major programs moving.
Transport for NSW was running multiple large infrastructure, engineering and technology projects at once. It could not scale its technical leadership and specialist resources fast enough to keep pace with the work.
PicNet seconded a senior business analyst and project manager into the Transport for NSW Digital Technology team for around two years, alongside a database administrator on an 18-month placement. Our people worked inside the agency's own Jira and Confluence governance on state-wide technology initiatives.

The importance of IT health
The use of information systems for the healthcare industry is important to improve the quality of patient care, increase productivity, lower medical costs, boost patient satisfaction, and create a better working environment for healthcare providers.
NSW Health is primarily responsible for the public health systems in NSW, and many of the challenges they face are unique and require custom solutions. These include improving productivity, reducing health care costs, and enhancing patient care.
PicNet has delivered software engineering, analytics and data warehousing projects for the Ministry of Health since 2015. Our project managers and business analysts led the Clinician Billing Portal and the Emergency Access View, working across multiple hospital sites to turn clinical workflows into working systems.

When institutions need to modernise
Institutions are the cornerstones of our society and shape our culture. They are often slow to adapt and adjust to the changing tide of technology however. This can lead to inefficient and costly problems in a fast paced advancing world.
The Cruising Yacht Club of Australia is a tradition in Australia, Home of the Sydney to Hobart, a fixture in Rushcutters, and the premiere yacht racing club of Australia. This institution was looking to modernise, and transform its IT infrastructure floor to ceiling, but it was also looking for a plan to ensure it kept modernising.
PicNet (in 2020) performed a detailed IT review including Management practices, Governance, IT infrastructure, Applications, Analytics and Social Media. PicNet’s review resulted in a blueprint/digital transformation program for the next 5 years, making the Cruising Yacht Club of Australia's operations one of the most efficient in the industry.

Provider and partner
Access to medicine and high quality health care is a must in the modern world. For over half a century, Pfizer Australia has been the nation's leading provider of prescription medicines and health products. This was not possible without partnering with Government and other healthcare providers.
Pfizer Australia required a major new financial budgeting and forecasting system across their business - from business analysis and requirements gathering to vendor selection and technical implementation. They had to look for someone to engage in consulting and managing the project.
PicNet has provided Pfizer Australia with the Management and Tech Support for its Eyre Care and MyDoctors portal applications, and Consulting and Project Management of their Financial Budgeting and Forecasting system.

A global brand
Being a global consumer goods company with focus on hygiene, health, and nutrition, Reckitt Benckiser aims to make the world a cleaner and healthier place to live in. They intend to make this possible with the use of their innovative products and educational initiatives.
RB was looking for a partner to deliver important business projects and IT support. These included Business Continuity Planning, IT DRP, Business Analysis, .Net application development and an ongoing IT Helpdesk for its desktop applications.
PicNet worked for many years providing RB with multiple consulting services, including Disaster Recovery Plans, Risk Management, IT Infrastructure services and architectural designs, Software Development, Advanced Analytics and the like.
Also worked with
Earlier IT consulting and project work.
A complete review of Lipman's IT systems, infrastructure and software applications.
A detailed review of operations and projects, and a technology blueprint for the years ahead.
A review and recommendations for new IT infrastructure, covering internet, telephony and communications, and back-office systems.
A new IT strategy, IT management for a number of years, and custom software for DMS operations.
Project management of a national Wi-Fi roll-out to Terry White pharmacies.

Have a project or problem you'd like to discuss?
Let's talk today.