PicNEt Mouse Eye Tracking [More]

Revenue generation by CIOs [More]

Looking a bit further than the “rate” provided by off shoring services, you find a very deep pool of other issues that need to be considered before off shoring… and then you wonder, why bother? Unless your project is huge and demands enough resources and skills not available in the country, the cost of off shoring that appears low on the surface can potentially send you broke or at least send your project backwards big time. Let’s start the list of issues (tangible and... [More]

PicNet Users Group - 22nd October 2009Topic: Disaster Recovery The PicNet Users Group meets quarterly, bringing together CIOs and senior IT managers of large Australian companies to informally discuss important industry related items. Meeting Outcome  “The evolution of disaster recovery” … “Most DR plans are a disaster Traditional disaster recovery operations have moved on from the focus on what is inside the data centre and the requirement for a mirrored fac... [More]

In the past, IT was a significant expense and seen as a necessary evil. Later, it became “an enabler," helping organisations make processes more efficient and in many cases, increase productivity by removing costly labour from the process. However, IT is no longer just an enabler. IT is now an intrinsic part of the business and able to help to increase the top line (revenue). Previously most CIOs used to report to the CFO who is normally committed to reduce cost and all of his/her focu... [More]

After reading many web sites, discussed with peers, IT professionals, Marketing people, etc, I think I have come across to best possible definition of Web 2.0 I attended an AMCHAM seminar by Dominic Thurbon from the Productivity Project who enlightened the audience with what I believe is the most practical and appropriate definition of Web 2.0. By the way, the mission of The Productivity Project is to inspire and excite organisational leaders about emerging technology that makes workplaces m... [More]

A new web site for PicNet   We have produced a new web site for PicNet including a refreshed corporate image, look and feel.     Our top notch web designer, the creative and the development teams have put together a great web site to inform our customers and prospects of our business and to share our services and products offering with the world.   We have also helped Medlab Pathology to produce their first web site and it is now live and hosted by PicNet. &nb... [More]

At PicNet we managed service a number of corporate environments, and at some, we have installed Google email filtering powered by Postini (that we resell rebranded as Risk shield email protection). At others, we have Sophos and also GFI MailEssentials. From the statistics point of view it doesn’t matter what system is used. They all show similar results. The number that scares me is that across the board, about 10% of emails are legitimate. In some organisations, 2% of the email are leg... [More]

Have you ever wonder about the feeling of completing an IT project on time? Believe it or not, there are a good number of examples where IT projects have been completed on time, on budget and as per agreed specifications. The most basic form of controlling a project to end it on time is the use of “The trade off triangle” The trade off triangle is made up of   Scope Resources Schedule   Firstly, design and agree on the initial scope, resources (fi... [More]

  IT Managed and Support Services - is the practice of transferring day-to-day related IT management responsibility as a strategic method for improved operations and focus on core business. Typically, the customer remains accountable for the functionality and performance of the IT managed service and does not relinquish the overall management responsibility to the service provider (like PicNet Pty Ltd).   In my view, a company needs to continuously ask itself the question: &l... [More]