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Offshoring to countries with rates at slave levels and repatriating profits to tax havens…. Our kid’s future is bleak . A bit of reflection before XMAS.

Just a bit of a XMAS reflection… Offshoring to slave rates countries and repatriating profits to tax havens…. Our kid’s future is bleak A good friend of mine called me to see if my company could provide his son with some work experience during this summer. He told me he has approached a number of […] Read more

Dec, 12, 2014

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From a Business Analyst to a Big Analyst

The world of traditional business analysis is well-known. Interesting challenges and state of the art methodologies guide the work of a business analyst (BA) – from the discovery and gathering of requirements through to the design of the business requirements and to the characterisation of a system or technology that supports the business. However, the […] Read more

Dec, 05, 2014

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Business future lies in cloud technology ?

My colleague David Booth recently wrote a nice article about Public Cloud Computing. This can be found here. David’s article is timely and confirmed by the statement that Business Future lies in Cloud Technology as reported by MICHAEL SMITH in the The Australian Financial Review – 24/10/14 “Business leaders say there are huge opportunities to be […] Read more

Oct, 24, 2014

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Project Management for a Wifi rollout

Successfully managing a project requires a finely tuned balance of technical knowledge, communication skills, and coordination abilities. Project management is just that — the ability to manage a team of individuals, whom are driven by a common goal, to levels of success that were previously dubbed ‘unattainable.’ A recently finished project management role by PicNet […] Read more

Jul, 22, 2014

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Are you still using tapes for your company backups? They were common in the 90’s

During the 1990’s, tape was the best technology available for backing up and archiving computer data.  But today there’s a better technology – cloud storage.  The cloud is a network of servers that lets companies store and retrieve their data online.  Let’s talk about how the cloud is a better data storage solution than tapes. […] Read more

Are IT wages increasing or decreasing – who is to be believed?

Are IT wages increasing or decreasing – who is to be believed? The Australian Immigration Minister Brendan O’Connor has said that the “vacancies for local IT workers were decreasing and that real wages in the IT sector had fallen between 5% and 12% in recent years”(1) A recent report by Michael Page International (Technology) indicates […] Read more

Mar, 11, 2013

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Offshoring is finally dead !

Offshoring is finally dead. ! Well, according to Gartner (Predict 2013) and my own experience by talking to business people returning from a bad offshoring experience; there are strong indications that offshoring is struggling if not definitely coming to an end. The reasons given and the feedback I have are: Quality of the delivery has […] Read more

Technologies and skills that can enhance or diminish productivity

Productivity is doing more with less or doing the same faster and/or cheaper. So, the removal of inefficiency means increase of productivity. Implementing new business systems, using some new technology effectively, improving technology related skills have shown to be an important way to improve business productivity. Following is the author’s selection of a set of […] Read more

Jan, 22, 2013

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IT Service Desk Models

What is the difference between a call centre, a help desk and an IT service desk (ITSD)? With over 10 years experience in IT, we break down what an IT service desk is, the pros and cons of various ITSD models and the types of organisations they’re suited to. There are a number of ways […] Read more

Oct, 02, 2012

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A fantastic shift is occurring in IT Management

For a while, there had been predictions of the death of the internal IT department. Wrong! There had also been predictions about the death of the IT Manager and CIO. Wrong! What is just occurring, in my view, is a fantastic shift, a shift from being a support function and a cost centre to a new function […] Read more

Jul, 02, 2012

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