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Project Management for a Wifi rollout

Successfully managing a project requires a finely tuned balance of technical knowledge, communication skills, and coordination abilities. Project management is just that — the ability to manage a team of individuals, whom are driven by a common goal, to levels of success that were previously dubbed ‘unattainable.’ A recently finished project management role by PicNet […] Read more

Jul, 22, 2014

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Are you still using tapes for your company backups? They were common in the 90’s

During the 1990’s, tape was the best technology available for backing up and archiving computer data.  But today there’s a better technology – cloud storage.  The cloud is a network of servers that lets companies store and retrieve their data online.  Let’s talk about how the cloud is a better data storage solution than tapes. […] Read more

Are IT wages increasing or decreasing – who is to be believed?

Are IT wages increasing or decreasing – who is to be believed? The Australian Immigration Minister Brendan O’Connor has said that the “vacancies for local IT workers were decreasing and that real wages in the IT sector had fallen between 5% and 12% in recent years”(1) A recent report by Michael Page International (Technology) indicates […] Read more

Mar, 11, 2013

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Offshoring is finally dead !

Offshoring is finally dead. ! Well, according to Gartner (Predict 2013) and my own experience by talking to business people returning from a bad offshoring experience; there are strong indications that offshoring is struggling if not definitely coming to an end. The reasons given and the feedback I have are: Quality of the delivery has […] Read more

Technologies and skills that can enhance or diminish productivity

Productivity is doing more with less or doing the same faster and/or cheaper. So, the removal of inefficiency means increase of productivity. Implementing new business systems, using some new technology effectively, improving technology related skills have shown to be an important way to improve business productivity. Following is the author’s selection of a set of […] Read more

Jan, 22, 2013

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IT Service Desk Models

What is the difference between a call centre, a help desk and an IT service desk (ITSD)? With over 10 years experience in IT, we break down what an IT service desk is, the pros and cons of various ITSD models and the types of organisations they’re suited to. There are a number of ways […] Read more

Oct, 02, 2012

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A fantastic shift is occurring in IT Management

For a while, there had been predictions of the death of the internal IT department. Wrong! There had also been predictions about the death of the IT Manager and CIO. Wrong! What is just occurring, in my view, is a fantastic shift, a shift from being a support function and a cost centre to a new function […] Read more

Jul, 02, 2012

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Productivity isn’t everything, but in the long run it’s nearly everything

Productivity is the efficiency with which an economy (or a company or a business unit) transforms inputs into outputs. At a high level, improved production efficiency can generate higher real incomes and lead to long term improvements in the living standards of Australians. During the early part of the decade 1999-2009, Australia experienced improved productivity. Recent […] Read more

May, 14, 2012

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Increase Productivity – The main reason to invest in new technology

A new survey by the Australian Industry Group and Deloitte has found that “by far and away the most common reason for business investing in new technologies over the past three years has been to increase productivity levels” . As can be seen in the table below, 71.6% of respondents indicated that the main reason […] Read more

Jan, 23, 2012

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Productivity will come down to technology and innovation in the long term

Productivity isn’t everything, but in the long run it’s nearly everything Nobel Prize-winning economist Paul Krugman. John Edwards, the Reserve Bank of Australia board member said in a paper published by the RBA, that economic reforms would enhance productivity and stressed that in the long run, productivity will come down to technology and innovation, to […] Read more

Jan, 13, 2012

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