PicNet Service Desk

IT support desk services tailored to medium sized Australian organisations.

The PicNet Service Desk is a service facility that provides part time IT support to medium sized organisations based on a successful model where customers receive superior value and service, at an affordable cost. Alternatively, we also offer remote service desk services and out of hours support to large companies looking to supplement their internal or outsourced in-house support.

Services

  • Server management
  • WAN set up and management
  • LAN set up and management
  • Desktop management and support
  • Up time monitoring
  • Disaster Recovery
  • Backups
  • Software installation
  • Email set up and management (Exchange and/or POP3)
  • VPN set up and management
  • Security
  • Firewalls
  • Routers

Products

PicNet service desk can provide your organisation with products & licences from:

Capabilities

Discover what we
can do for you.

Contact

David Booth
CTO - Infrastructure & Projects david.booth@picnet.com.au
Tel: +61 2 8437 7990

The quality of the people provided and the fact that PicNet rotates engineers between customers, have given FMA greater capabilities and depth of support.

Alan Fear, IT Manager - Fremantle Media