Software, AI and IT insights
Writing from PicNet's engineers on AI, software, cloud and the systems Australian organisations run on.
Document hygiene at scale: finding stale, duplicated and over-shared files
Most Microsoft 365 tenants we are asked to look at have the same shape. A few thousand active documents that people use every week, and somewhere behind them a much larger pile that nobody has opened since the project…
#sharepoint#onedrive#information-governance#data-retention#privacy
Supply-chain attacks: package cooldowns and policy checks for npm, PyPI and NuGet
On 4 August 2026, a self-propagating worm called ChainDrop tore through npm. BleepingComputer reported more than 1,300 compromised packages with about two billion monthly downloads between them, including keyv,…
#supply-chain-security#npm#dependency-management#devsecops#ci-cd
An AI blog pipeline with a human editor: how this post was made
This post was drafted by a machine. A person read it, changed things, and merged it before you saw it. Since we spend this series describing how other organisations should apply AI to marketing work, it seemed…
#ai-content#content-marketing#editorial-workflow#automation#transparency
The robot that chases people: automated reminders, stale quotes and follow-ups
Most operations teams have a version of the same list. Quotes sent three weeks ago with no answer. A job waiting on a client document since before the last public holiday. A renewal that needed a conversation in June…
Cutting vulnerability noise: using AI and public data to demote CVEs that don't matter
A container image scan finishes and hands back a few hundred findings. A dozen are critical. Most of the rest are base image packages with a CVE ID, a CVSS score, and no patched version anywhere in the world. The team…
#vulnerability-management#cve#patch-management#devsecops#osv
Is ChatGPT recommending you? Measuring your visibility to AI assistants
Someone looking for a Sydney software partner used to open Google. A fair number of them now open ChatGPT, Claude or Perplexity and type something close to "best custom software company in Sydney", then work from…
#generative-engine-optimisation#answer-engine-optimisation#ai-search#marketing-measurement#seo