Software, AI and IT insights
Writing from PicNet's engineers on AI, software, cloud and the systems Australian organisations run on.
Are you still using tapes for your company backups? They were common in the 90's
During the 1990's, tape was the best technology available for backing up and archiving computer data. But today there's a better technology - cloud storage. The cloud is a network of servers that lets companies store…
Are IT wages increasing or decreasing - who is to be believed?
Are IT wages increasing or decreasing - who is to be believed? The Australian Immigration Minister Brendan O'Connor has said that the "vacancies for local IT workers were decreasing and that real wages in the IT sector…
Offshoring is finally dead !
Offshoring is finally dead. ! Well, according to Gartner (Predict 2013) and my own experience by talking to business people returning from a bad offshoring experience; there are strong indications that offshoring is…
Technologies and skills that can enhance or diminish productivity
Productivity is doing more with less or doing the same faster and/or cheaper. So, the removal of inefficiency means increase of productivity. Implementing new business systems, using some new technology effectively,…
IT Service Desk Models
What is the difference between a call centre, a help desk and an IT service desk (ITSD)? With over 10 years experience in IT, we break down what an IT service desk is, the pros and cons of various ITSD models and the…
Using private partial classes to hide implementation details of an interface. Workaround for package level protection in C#
I miss very few things from the Java language, one gem I really miss is the package-private accessibility modifier. This was so useful, your IDE colour coded your package classes in another colour so you knew they were…